AirXcess Subscriber Activation & Account Renewal Agreement
Current Subscribers should renew their contract with Airxcess prior to their service anniversary date of their original agreement. Renewal assures that you are protected under equipment protection warranties and service rates. If your anniversary date is not posted on your invoice, please call and we can provide it for you. Make sure to provide us with your current Credit Card information in the event your card number or expiration date has changed. Please call our office (315-531-8298) between 9am and 4pm and provide your credit/debit card information.
Select New Account Activation or Account Renewal:
New Account Activation 1 Year Account Renewal
Please Fill Out All Fields on this Form:
Select Your Service Options:
N/A Modem-Eliminator - $30.00/mo. Residential Standard - $40.00/mo. Residential-900 - $40.00/mo. Business Basic Plan - $59.00/mo. Commericial Plus - $99.00/mo. 1Year Service Plans
N/A Seasonal Residential - $45.00/mo. Month to Month Service - a minimum of 6 consecutive months of service is required.
Use my valid email listed above Premium Email - $5.00/mo. Email Services
Premium Maintenance Plan - $2.00/mo. *Required* I accept responsibilty for equipment replacement costs Premium Lightning & Electrical Surge Warranty
Select Your Payment Terms:
Monthly Billing Quarterly Billing Annual Billing Billing Cycle
VISA or VISA Debit MasterCard or MasterCard Debit Discover Card Approved Company Check Payment Type - Checks on Pre-Approved Accounts only.
Credit Card Statement as my Receipt Email my Invoice Mail my Invoice Billing Method
*Credit and Debit cards are processed the first of each month of your billing cycle. You will not receive an invoice on credit/debit accounts. Your credit card or bank statement shall be your receipt of payment. Payment by Check only on pre-approved commercial accounts only. Credit Card information will be taken over the phone or in person only.
I understand and Agree to pay the $199.95 / $249.95 Non-Refundable Standard Setup Fee
I am renewing my contract only - Setup Fees do not apply.
Consent to Install Wireless Equipment:
Yes, I own the property where this equipment is to be installed.
I have written Landlord permission to allow the equipment to be installed.
Existing Account Renewal.
Please read the entire agreement posted below. Please be sure to clearly read and understand all terms and conditions, particularly those related to equipment warranty, maintenance and payment terms. After reading this agreement, please accept or decline this agreement below. Your digital acceptance constitutes a legal binding agreement. Be sure to contact us if you have any questions about these terms and conditions.
PLEASE NOTE and CONFIRM: Airxcess provides services distributed by wireless radio links between our sites and your location. Please understand that wireless transmissions are subject to interference, foliage growth and some weather conditions. We cannot guarantee 100% coverage and connection speeds. Speeds may vary.
Subscriber Agreement
This Agreement between WavHost Corp., located at 889 Clemens Rd., Frankfort, New York (hereinafter called "AirXcess") and the digitally signed above Subscriber of services shall be effective on the completion of connection and shall remain in effect for a period as agreed upon above.
Provision of Services: AirXcess will provide connectivity to its wireless network systems and also provide the installation of necessary equipment (radio, cable, lightning protection, antennas & standard mounting equipment) to Subscribers in exchange for payment of fees and compliance with the terms and conditions of this agreement. AirXcess services are defined as the use, by the Subscriber, for basic broadband Internet connectivity as provided by AirXcess and allowing access to computing, telecommunications, software, and information services as provided by others via the World Wide Internet.
Payment Policies & Terms: Subscriber shall be billed prior to the 1st of each month. Payment by Subscriber shall be due to AirXcess, on the first of every month upon the receipt of the invoice. A thirty-dollar ($30.00) late payment fee shall be assessed on any account not paid by the 15th of the current month. Accounts remaining unpaid for thirty (30) or more days shall be deemed delinquent. Delinquent accounts shall accrue interest at 21% per month on all outstanding principle amounts until paid. Delinquent accounts shall be placed on "accounting hold" and services to the Subscriber shall be suspended until the account is paid in full. For any subscriber account that has been placed on suspended service there shall be due a Fifty Dollar ($50.00) reconnection charge to reactivate Subscriber's services.
Account Termination: Subscriber may terminate this Agreement by submitting a written request for termination (email, fax or U.S. Mail) to AirXcess at the address listed in this agreement. Requests received by AirXcess prior to close of business on the twenty-fifth day of the month shall have a termination date of the first day of the month following the receipt of the termination request. Termination requests received by AirXcess after the close of business on the twenty-fifth day of the month through the end of that month shall have a termination date of the first day of the second month following the date of receipt. Any Agreement terminated under this provision shall be subject to a termination fee, which shall equal thirty percent (30%), of the remaining monthly fees due under this Agreement from the date of termination to the end of the Agreement term, or the remaining balance of the contract, or which ever is less. In the event of termination under this provision by a Subscriber all amounts remaining due and owing to AirXcess including aforesaid termination fee, shall be due within thirty (30) days of termination. Accounts not paid within thirty (30) days of termination shall be deemed delinquent.
Non-Refundable Connection/Setup Fees: (Below listed equipment remains the property of AirXcess)
Residential: Standard mount, Business Basic: Standard mount, Business Plus: Standard mount,
antenna, cable, CPE, jumpers, antenna, cable, CPE, and setup: antenna, cable, CPE, and setup:
and setup: $199.95 $249.95 $249.95
Additional Fees: In the event that special construction, or additional equipment including but not limited to, longer cable, additional grounding, higher tower or mast hardware, or specialized antennas, an additional fee will be required for said equipment and any additional labor not included in the standard install. Additional labor is billed at current hourly rate.
Equipment & Scope of Work: All equipment, (radios, antennas & standard mounting equipment), except for equipment purchased and paid for in full by the Subscriber, will at all times remain the property of AirXcess. Subscriber may not sell, transfer, lease, encumber or assign all or part of the equipment to any third party. Subscriber shall pay for the full retail cost of, or the repair or replacement of any lost, stolen, unreturned, damaged, sold, transferred, leased encumbered or assigned equipment or part thereof, together with any costs incurred by AirXcess in obtaining or attempting to obtain possession of any such equipment. On expiration or termination of this Agreement, Subscriber authorizes AirXcess to retrieve from Subscriber's premises equipment for appropriate disposition that is owned by AirXcess.
Non Standard Connections: In the event of an aborted connection due to insufficient line of sight to an access point, Subscriber will receive a report of the connection options available. The report will include optional mounting configurations and their respective costs. Subscriber may at that time choose one of the available options or decline services. If the Subscriber declines services, Subscriber will be refunded all deposits made, less any equipment the Subscriber decides to retain.
Expedited Connections: Expedited connections within three (3) business days or less will incur a One Hundred Dollar ($100) expedite charge.
Permitting & Landlord Approval: It is the Subscriber's responsibility to obtain any required permits or to gain landlord approval for the placement of the antenna on the Subscribers building. AirXcess may assist you or provide this service for you for an additional charge. Landlord consents to the installation, maintenance, and removal of the equipment described herein and required by Subscriber to receive AirXcess services.
Standard Maintenance: AirXcess connection point ends at the wireless radio or LAN jack on our router or power injector. Any trouble beyond our network or equipment is the full responsibility of the Subscriber and their subsequent Network Administrator or vendor. Standard maintenance is limited solely to AirXcess network and backbone connectivity. If your connection ceases to function properly after it has been tested and shown to be working, but the AirXcess network is still functioning properly, a technician will be sent to trouble shoot within 48 hours and during normal business hours (9AM-5PM, Monday-Friday). If the problem is due to subscriber negligence, or any of those items listed in the “Not Covered by Maintenance Plan or Standard Maintenance Plan” section, standard hourly rates apply.
Maintenance Plan: Subscriber has the option to select a desired response time and associated cost. Maintenance Plans available upon request.
Not Covered by Maintenance Plan or Standard Maintenance: Maintenance, repair or replacement of parts damaged or lost through catastrophe, accident, lightning, neglect, misuse, transportation, theft, fault or negligence of Subscriber or causes external to the wireless system, such as, but not limited to extreme weather conditions, failure of, or faulty, electrical power or air conditioning, operator error, or malfunction of Subscribers computer and/or peripheral equipment not installed by AirXcess, or from any cause related to or other than the intended and ordinary use. Antenna re-aiming due to obstructions such as trees or buildings, or storm related damage. Any re-aiming of antennas or reconstruction of tower/mast assemblies will be billed to the Subscriber at standard hourly rates.
Warranties: All leased AirXcess provided equipment, cables and antennas are covered for the period of this contract. If any part of the wireless equipment fails due to manufacture defect prior to one year, it will be replaced at no charge pending testing of said equipment. Damaged to Airxcess Inc. Wireless equipment caused by electrical surge, lightning or misuse is the responsibility of the Subscriber at a standard radio replacement & re-install cost of $350.00.
Premium Warranty Plan: Equipment owned by Airxcess Inc. damaged by lightning, electrical surge or by any unintentional cause, the replacement and re-installation of said equipment shall be covered under this premium warranty plan. Premium Warranty Plan is an additional $2.00 per month and shall be automatically added to every new account unless specifically requested otherwise.
Use of Material: All content downloaded or uploaded using AirXcess system shall remain the sole responsibility of the Subscriber. The Subscriber assumes all risks associated with material, Including but not limited to, copyright restrictions, trademark restrictions, service mark restrictions, confidentiality limitations, trade secrets, patent restrictions or any other intellectual property tangible or intangible rights associated with the material.
Use of Services: Subscriber is expressly prohibited from reselling or sharing any services offered by AirXcess under this agreement without the prior written consent of AirXcess. Subscriber is prohibited from hosting any web site dedicated to the sale or dissemination of pornographic materials and/or containing content of a sexually explicit nature. Subscriber understands and agrees that this service may be utilized solely for lawful purposes and the use of this service in connection with or adjunct to any matter or thing which violates and foreign municipal, state, county or federal state or regulation is expressly prohibited. Subscriber acknowledges that AirXcess is a commercial entity. Subscriber agrees that its use of the services herein shall not infringe upon the use by other subscribers of AirXcess or the wireless network. Subscriber is prohibited from sending unsolicited advertising or promotional materials to other AirXcess or wireless network subscribers. Should Subscriber violate any provision of this section, WavHost Corp. at its sole discretion may immediately suspend services to Subscriber and terminate this agreement. AirXcess liability for termination of this Agreement under this provision shall be solely limited to a refund to Subscriber of any unearned prepaid service fees. AirXcess shall not be liable for any incidental or consequential damages as a result of the termination of the Agreement under this provision.
Abuse of Services: Any use of the AirXcess system that disrupts the normal use of the system for other AirXcess Subscribers is considered to be abuse of services. Subscriber must maintain a valid Anti-Virus and Spyware software on their PC(s) while a subscriber to AirXcess. The propagation of computer worms or viruses or the use of the network to make unauthorized entry to other computational, information, or communication devices or resources of others is a violation of this agreement. The use of AirXcess services by Subscriber to modify, alter, reverse engineer, decompile disk, or disassemble any proprietary work in whatever form is a violation of this Agreement. The failure of any Subscriber running IPX to use an IP tunneling protocol is a violation of this Agreement. The broadcast of Routing Internet Protocol (RIP) by Subscriber is a violation of this Agreement. Any Subscriber deemed by AirXcess to be in violation of this section is subject to immediate termination by AirXcess. Termination under this section shall have no liability other then to refund any unearned prepaid service fees including direct, indirect, Incidental or consequential damages. AirXcess reserves the right to limit bandwidth and/or access to any subscriber that is propagating any virus, worm or other harmful data on the network or that is causing congestion on the network caused by excessive downloads of music, videos and other large files exceeding a monthly download cap of 5GB.
Indemnification/Release: Subscriber, its agent, successor and/or assigns expressly agrees to indemnify and release AirXcess, its affiliates, subcontractors, employees, agents, assigns or successors from any liability for any claims, losses, actions, damages, suits, or proceedings arising out of or otherwise related to Subscriber's installation of, use of , or termination of AirXcess services hereunder including but not limited to, Subscriber's access to content uploaded or downloaded using AirXcess services from any source or to any recipient. Subscriber shall release Airxcess from responsibility or liability due to outages caused by weather and other acts of God. Subscriber further releases AirXcess from any responsibility or liability related to the accuracy, quality for confidentiality of any information available by or through AirXcess systems and/or the wireless network. Subscriber's release of AirXcess includes any actions or inaction by AirXcess, which amount to negligence. Subscriber further agrees to indemnify and hold harmless AirXcess, Inc. from and against any and all claims actions causes of action, losses or damages including attorney's fees which in any way arise from Subscriber's installation of, use of, termination of AirXcess services herein.
Disclaimer: AirXcess assumes no responsibility for the content contained on the Internet or otherwise available through the wireless network or from any source accessible via AirXcess services. AirXcess discloses and Subscriber acknowledges that there may be content on the Internet or otherwise available through the services provided by AirXcess which may be offensive to some individuals, which may not be in compliance with local, state or federal laws, rules or regulations, Including but not limited to pornographic, or otherwise inappropriate or sexually explicit or offensive content. Subscriber acknowledges to AirXcess that its use of AirXcess services to access information, content or other services is at its own risk.
Governing Law and Venue: The laws of the State of New York shall govern the terms of this Agreement. The parties hereto stipulate and agree that the exclusive venue for the resolution of all disputes concerning this Agreement shall be Herkermer County, New York.
Arbitration & Attorneys Fees: The Subscriber and AirXcess agree that any controversy or claim between them arising out of or relating to this Agreement shall be settled exclusively by arbitration. Such arbitration shall be conducted in accordance with the commercial arbitration rules then in force of the American Arbitration Association. The arbitration award shall be final and binding on both parties. Judgment upon such arbitration award may be entered in any court having jurisdiction. Subscriber and AirXcess agree that should either party bring action for enforcement, interpretation or otherwise under this Agreement the prevailing party in such action shall be entitled to its attorney's fees and costs including those incurred in any appeal.
Entire Agreement: This Agreement constitutes the entire Agreement between the parties and no other representations or statements will be binding upon the parties. If any part of this Agreement is held to be invalid or unenforceable for any reason, the remaining terms and conditions of this Agreement shall remain in full force and effect.
THIS AGREEMENT IS A LEGAL BINDING CONTRACT FOR SERVICES.
SUBSCRIBER HAS READ AND AGREES TO THE TERMS OF SERVICE AS SIGNIFIED BY SELECTION BELOW:
Submitted By: Date Submitted:
Please provide the Last 4 Digits of your Social Security Number:
Rev.09.2007